Business - Certificate II
Certificate II
This qualification will provide you with the practical skills and knowledge to provide customer service, undertake simple computing tasks and provide basic administrative support within an office environment. You can choose to learn skills from a range of business subjects including word processing, spreadsheets, typing speed and accuracy, mail procedures, preparing and processing accounts and the operation and maintenance of general office equipment. This course equips participants with the essential knowledge, skills and attributes required for a variety of career paths in clerical and administrative occupations where the work is carried out under supervision.
